Frontline is the trusted, local referral platform connecting health, social care, emergency services, housing, community partners, the voluntary sector and the public.
Because every referral matters
Accredited
335,000+ connections
2700+ services listed
93% referral success
Used by NHS, councils, police, housing, and VCSE partners
The Problem
Too many people face barriers to support, falling through the cracks and missing chances for early help and prevention.
The Solution
Frontline, a digital platform that connects professionals and residents to local health and wellbeing support through one shared pathway - simple, secure and trusted.
How It Works
Professionals and residents can search, refer and track directly - all in one place.
Search a curated, local directory of free or low-cost health and wellbeing services
Kept up to date by the Frontline team
SEARCH
&
FIND
REFER
&
TRACK
Secure 60-second professional referral forms
Automated tracking with human oversight by the Frontline Team so no referral gets missed
Residents can self-refer
DATA
& SYSTEM INTELLIGENCE
Frontline’s dashboards show real-time referral trends and impact
Plus, geo-mapping helps system leaders identify community needs, gaps and where to focus support
What our partners say about our platform
“Frontline has been absolutely brilliant. It connects residents to the right community support quickly and saves a huge number of GP appointments."
- Alison Birch, Head of Connected Pathways
Mid and South Essex ICB - Primary Care Team
“Thanks to Frontline we retain the insights, we understand what people are looking for, where the gaps are AND what community programming is needed to meet local needs'”
- Abi Conway, CEO
Citizen's Advice Northumberland
"For us, it's a no brainer. Quick access, direct referrals, trackable. All agencies under one roof. What more can you ask for?"
- Henry Hopkins, Manager
Braintree Foodbank
Who it's for
NHS
"Easy access into community resources to support early intervention"
General Public
"Empowering people to self-serve"
VCSE
"Greater local visibility and improved collaboration between services"
Housing & Welfare
"Quick referrals for multiple challenges - all in one place"
Police & Emergency
Services
"Community help for victims
in under one minute"
Adult & Children's
Social Care
"Wide range of mental health
support"
Frontline offers a wide range of support
All connected through one trusted digital directory and referral pathway.
Live across Essex, Northumberland and East Hertfordshire -
facilitating over 335,000 connections to local support.
Download the 'Frontline Referrals' App
Available on
Google Play
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App Store
